Shipping policy

Read about our 30-day money-back guarantee here!

U.S.A. Orders (Ship Time: 5-7 Days)

All orders in continental US receive free shipping on orders over $35 USD, otherwise shipping will be a flat rate of $5 USD per order. Orders paid for will be fulfilled within 3 business days. Our third-party shipping company will then take an estimated 2-4 days for delivery. 

After your order has been marked as shipped, you will be emailed a tracking number for your order. We ship via USPS, FedEx and UPS for American orders. 

Please note that goods being imported (by you) may be assessed for applicable customs duties, taxes, and charges. It is your responsibility to pay for any duties and taxes.

Canadian Orders (Ship Time: 5-8 Days)

All orders in Canada receive free shipping on orders over $45 CAD, otherwise shipping will be a flat rate of the equivalent of $5 USD per order. Orders paid for will be fulfilled within 3 business days. Our third-party shipping company will then take an estimated 2-10 days for delivery.

After your order has been marked as shipped, you will be emailed a tracking number for your order. We ship via Canada Post, CPX (eShipper) or Chit Chats Express for Canadian orders.

For CPX orders, your tracking number will take you to the CPX page, this will include a link to the Canada Post tracking number as well, once one is added.  

Order Issues

If you experience issues with your order, such as being delivered damaged products or the wrong items, please contact us within 3 days of the delivery and we will do everything in our power to make things right!

Lost Orders

If your order shows as delivered in our system but you have not received your package, please reach out to the shipping carrier directly with your tracking number.